Shipping Policy

Thank you for choosing our decor pieces to elevate your space. We are committed to delivering your orders safely, efficiently, and with the utmost care—especially when handling delicate items like wall art, photo frames, and vases. Below is a detailed overview of our shipping process, timelines, and policies to ensure a smooth delivery experience.

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons or high-demand periods, processing time may be extended by 1-2 additional business days, as we take extra care to package delicate decor items to prevent damage during transit. You will receive a notification once your order has been processed and shipped.

Shipping Timelines & Destinations

We offer shipping to most regions worldwide. Shipping timelines vary based on your location and selected shipping method, and typically fall within the following ranges:

Standard Shipping: 5-12 business days
Express Shipping: 2-5 business days (available for select regions)

Please note that these timelines are estimates and do not include order processing time. Delays may occur due to customs procedures, weather conditions, or carrier-related issues, which are beyond our control.

Packaging & Damage Prevention

We understand the importance of protecting your delicate decor items. All wall art, photo frames, and vases are packaged with industry-leading materials—including bubble wrap, foam inserts, and sturdy cardboard boxes—to ensure they arrive in perfect condition. Each item is inspected and securely wrapped before being shipped, minimizing the risk of damage during transit.

Shipping Costs

Shipping costs are calculated at checkout based on your shipping address, order weight, and selected shipping method. We may offer free standard shipping for orders that meet a minimum purchase threshold—please check the checkout page for current offers and details.

Customs & Duties

For international orders, customs duties, taxes, and fees may be applied by your local government. These charges are the responsibility of the recipient and are not included in the order total or shipping costs. We are not responsible for delays caused by customs inspections or for covering any customs-related fees.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (linked to your order) that allows you to monitor the status of your delivery in real time. Tracking information may take 1-2 business days to update after your order has been shipped, depending on the carrier.

Missing or Damaged Orders

If your order arrives damaged, missing items, or fails to arrive within the estimated shipping timeline, please contact us promptly (using the order inquiry method provided on our site) with your order number and relevant details (e.g., photos of damaged items). We will review your inquiry and provide a resolution—including replacements or refunds—as quickly as possible, based on the circumstances.

We strive to make every shipping experience positive and reliable. If you have any additional questions about our shipping policy, please refer to our FAQ section or use the inquiry method available on our site for further assistance.